Hilton Garden Inn Houston Northwest, Houston - Reviews, Room Options & Prices 2025

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About the Hotel

7979 Willow Chase Boulevard, Houston, Texas, United States of America, 77070

Hilton Garden Inn Houston Northwest, a 3-star hotel in Willowbrook bordered by Cutten Road, Grant, Rockland and Beltway 8, features 4,500 square feet of conference space and a 24-hour market.

Modern Room Amenities

The 171 air-conditioned rooms at Hilton Garden feature refrigerators, microwaves, and laptop-compatible safes. Each accommodation includes free WiFi, cable TV with HBO, and a sofa bed.

Fresh Breakfast Options

The hotel restaurant serves fresh cooked-to-order breakfast, complemented by an on-site bar.

Recreation and Fitness

Houston Hilton Garden Inn provides an outdoor pool, hot tub, and 24-hour gym. Champions Golf Club and Heron Lakes Golf Course offer additional recreational activities.

Strategic Location Access

Located 18.5 miles from George Bush Houston Airport, the hotel provides access to Willowbrook Mall (1 miles), iT'Z Houston (1 miles), and Whitmeyer's Distilling (1.5 miles).

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

4 persons

30 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Double Room Mobility or hearing accessible

Max:

4 persons

28 m²

Bed options:

2 Double beds

Shower

Heating

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Evolution King Room

Max:

4 persons

48 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

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Getting around

A guide to all available transportation options

City Center

Houston 17.2 mi

Airports

George Bush Houston (IAH) 18.0 mi

William P. Hobby (HOU) 33.3 mi

Train

UH-Downtown Station 18.0 mi

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Access to Fitness Center

“I appreciated having access to a 24-hour fitness center, which made it easy for me to squeeze in a workout whenever I had time. The equipment seemed well-maintained, allowing me to stick to my exercise routine even while traveling.” view full review

Diverse Breakfast Offerings

“The breakfast was impressive with made-to-order omelettes that really set a positive tone for my mornings. I enjoyed how there were various options available, which catered to different tastes. It's nice to find such variety in hotel dining.” view full review

Spacious Room Comfort

“I was thrilled by the size of my room! It was incredibly spacious, and I felt right at home during my stay. The extra room made it comfortable to relax and unwind after long days of meetings.” view full review

User-Friendly Media

“The in-room media setup was easy to navigate. It allowed me to unwind and catch up on my favorite shows after a busy day. I appreciated the availability of options, which made my stay much more enjoyable.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Golf course

Services

Pet amenities available
Room service
Housekeeping
Laundry
Stores/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Spa & Leisure

Outdoor swimming pool
Sun terrace
Garden area
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

7979 Willow Chase Boulevard, Houston, Texas, United States of America, 77070

Map view

7979 Willow Chase Boulevard, Houston, Texas, United States of America, 77070

City landmarks

Shopping Area

Willowbrook Mall

5100 ft

18355 State Highway 249

iT'Z Houston

1.1 mi

Aerodrome Willowbrook

4700 ft

Aladdin's Castle

4200 ft

Movie Tavern Willowbrook

1.1 mi

Stone Moves Indoor Rock Climbing

5300 ft

Exposure Indoor Rock Climbing

1.2 mi

AMC Willowbrook 24

1.5 mi

Northwest Chinese Baptist Church

1.3 mi

Mountasia Family Funn Ctr

1.3 mi

13703 Vintage Centre Dr

Fallen Warriors Memorial Gallery

2.1 mi

Christ Apostolic Church

1.3 mi

Northwest United Pentecostal Church

1.4 mi

Church

Saint Timothy Lutheran Church

1.5 mi

Garden

Mandolin Gardens Park

1.5 mi

Willowbrook Sports Complex

2.3 mi

16721 Hollister St

Whitmeyer's Distilling

1.7 mi

Champions Golf Club

1.7 mi

Shiloh Church

1.7 mi

Parks

Kickerillo-Mischer Preserve

2.1 mi

Saint Dunstan Church

1.7 mi

Parks

Cy-Champ Park

1.7 mi

Golf Course

Champions Clubhouse

1.7 mi

Church

Houston Northwest Baptist Church

1.8 mi

19915 Tx-249

Faulkey Gully Hike and Bike Trail

1.8 mi

Pridgeon Stadium

2.3 mi

Church

Church of Christ in Champions

2.1 mi

Gallery

Fallen Warrior Memorial Art Gallery

2.1 mi

St. Clare's Monastery

2.1 mi

Church

Prince of Peace Catholic Community

2.2 mi

Nearby

Hospitals

Houston Methodist Willowbrook Hospital

1100 ft

Restaurants

P.F. Chang's

300 ft

18250 Tomball Pkwy.

Captain Tom's Seafood & Oyster

1500 ft

9651 Cypress Creek Pkwy

Boston Market

1800 ft

7910 FM 1960 Rd. W

Starbucks

1800 ft

17731 State Highway 249 Willowbrook Plaza

Taco Los Gemelos

1400 ft

9035 Cypress Creek Pkwy

TGI Fridays

2300 ft

7728 FM 1960 Rd W

The Shaved Ice and Fun Food Factory

2000 ft

10624 Fm 1960

Pappas Bar-B-Q

2400 ft

7925 Cypress Creek Pkwy

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.8

Location

7.6

Service

6.2

Dining

5.4

Steve

United States of America, March 2025

6.2/10

My stay at the Hilton Garden Inn Houston Northwest had its ups and downs. The room was clean, spacious, and even came with some complimentary snacks (which was a nice touch!). However, I did have a couple of hiccups with the breakfast service and water temperature in the mornings, which were frustrating. Overall, the experience was pleasant enough that I'd likely return.

Rooms

8.0

I was pleasantly surprised by the spaciousness and cleanliness of my room. It felt like an upgrade, with nice amenities like Kurig coffee and snacks available.

Service

6.0

The staff members I interacted with were friendly and eager to help. However, there were times when it was difficult to find someone at the front desk, which could lead to delays.

Location

9.0

The location is great, conveniently situated near various restaurants and shopping options. It made venturing out quite easy, especially with nearby attractions like Willowbrook Mall.

Dining

6.0

While the dining room staff was attentive and offered good meal suggestions, I did experience issues with breakfast availability during my stay. It was disappointing not to have breakfast options for the first couple of days.

Facilities

7.0

The hotel has a solid gym setup, but I would have liked to see additional equipment like exercise cycles. The overall upkeep was good, but I did notice some cleanliness issues in common areas.

Leo

United States of America, January 2025

6.6/10

My stay at the Hilton Garden Inn in Houston was a mix of positives and negatives. The check-in process was quick and friendly, and I appreciated the spacious and clean room with great coffee selections. However, I faced issues with the dining service and breakfast options that could definitely improve.

Rooms

8.0

The room I occupied was clean and unexpectedly spacious, making it a comfortable retreat after my long drive. I was also pleasantly surprised by the complimentary snacks they offered.

Service

6.0

The staff were generally friendly, but the restaurant service was lacking, particularly during breakfast where they ran out of key items. I felt that the attention to dining could be greatly improved.

Location

9.0

This hotel is conveniently close to various shopping centers and restaurants, making it easy to explore the area. It's definitely a plus for anyone staying in Houston.

Dining

5.0

The breakfast offered a decent variety, but on multiple occasions, they were out of staples like bacon. The slow service left a lot to be desired, especially for a busy hotel.

Facilities

7.0

The hotel features a fitness center that could use a few more options, like exercise bikes. The common areas were clean, which reflected good management, but a few maintenance aspects need attention.

United States of America, January 2025

6.4/10

My stay at the Hilton Garden Inn Houston Northwest was mixed. The hotel has a clean and modern feel, with friendly staff that really made me feel welcome. However, I had some issues with the breakfast not being available for the first couple of days, and the water pressure in the shower was inconsistent. Overall, it has great potential but needs a few improvements.

Rooms

8.0

The room I stayed in was spacious and well-kept, allowing for a comfortable experience. I especially appreciated the cleanliness of the room during my stay.

Service

9.0

The staff were extremely friendly and accommodating, demonstrating great patience despite a busy atmosphere with various guests around.

Location

8.0

Its location is convenient, being close to several restaurants and shopping areas, which made exploring the neighborhood easy.

Dining

5.0

Breakfast had a good variety when it was available, featuring made-to-order options, though I faced issues with its availability early on during my stay.

Facilities

6.0

The hotel offers various amenities including a fitness center and event spaces, but I encountered some maintenance issues such as inconsistent water temperature.

Eleanor

United States of America, December 2024

7.0/10

I had an interesting stay at the Hilton Garden Inn Houston Northwest. On one hand, the staff was incredibly friendly and helpful, and the breakfast options were solid. However, I faced some major issues like a room that smelt awful and a mix-up at check-in that left me feeling disappointed. Overall, it was a mixed bag, but I don't think I'd rush to return after feeling let down by the service.

Rooms

5.0

My room design was nice, but unfortunately, I ended up with one that reeked of cigarette smoke. It was supposed to be non-smoking, but someone definitely didn't follow that rule. The other room I originally booked was occupied, which was super frustrating.

Service

5.0

The staff's service was hit or miss. While some were incredibly friendly and willing to help, my experience with the front desk was pretty bad. They didn't seem prepared for my arrival and the lack of communication really let me down.

Location

7.0

The hotel is conveniently located near shops and restaurants, which was a nice perk. I appreciated the ability to find places to go and things to do without much hassle.

Dining

6.0

The breakfast had a good variety, and the restaurant staff was also nice. However, I was bummed when breakfast wasn’t served the first couple of days due to some kitchen issue.

Facilities

5.0

Facilities were decent. There was a nice pool and other common areas, but with my experience, they could be improved upon. I had issues like only one functioning elevator.

Rick

United States of America, December 2024

6.2/10

I had a disappointing experience at the Hilton Garden Inn Houston Northwest. While the location is convenient, offering easy access to local attractions and nearby restaurants, the service left much to be desired. The staff seemed overwhelmed and unprofessional at times, which significantly impacted my overall stay.

Rooms

5.0

My stay in the Queen Room was less than ideal. The fridge was not functional, and the AC was too loud, often waking me at night. Additionally, I encountered cleanliness issues, including dead bugs in breakfast areas and stains in my room.

Service

5.0

The service was particularly disappointing. I experienced poor communication from the front desk, and my concerns about noise from an upstairs party were brushed off. Although I did receive a refund for my night's stay, the lack of accountability and follow-up from management was frustrating.

Location

5.0

The hotel's location was a definite plus, being close to the Willowbrook Mall and several dining options. However, it wasn’t enough to overshadow the issues I faced during my stay.

Dining

5.0

The breakfast had a decent variety, with made-to-order options, which I appreciated. Yet, the cleanliness of the dining area was concerning due to the presence of dead bugs.

Facilities

5.0

I was disappointed with the overall maintenance of the facilities. The pool was dirty, and one elevator was out of service during my stay, making it inconvenient for guests.